Shipping Policy

Shipping & Delivery

Free White-Glove Delivery

Every order from Gravity Chair Co. ships with complimentary white-glove delivery to the contiguous United States. This is not curbside drop-off — this is full-service delivery that includes:

  • Delivery to the room of your choice (including upstairs)
  • Complete unpacking and assembly
  • Product testing and feature walkthrough
  • Removal of all packaging materials

Delivery Timeline

Massage Chairs: 7-14 business days from order confirmation
Gaming Cockpits: 10-21 business days from order confirmation

We'll email you a delivery confirmation with tracking information within 48 hours of placing your order. A delivery specialist will contact you to schedule a convenient delivery window.

Shipping Area

We currently ship to the contiguous 48 United States. For Alaska, Hawaii, or international shipping inquiries, please contact us for a custom quote.

Delivery Day

Our delivery team will contact you 24-48 hours before delivery to confirm your window. Please ensure:

  • A clear path from the entry point to the installation room
  • The installation area is cleared and accessible
  • Someone 18+ is present to accept delivery

Questions?

Contact us at support@gravitychairco.com for any shipping questions.